By subscribing to our products instead of buying them, you reduce your operational risks thanks to Okawa’s product replacement and refund services. During the lifetime of your e-bikes Okawa ensures flawless service to keep systems up to date with the latest software and exchange parts if necessary. For a fixed amount per month per system, Okawa will unburden you so you can better focus on your core part of the business. At the end of an e-bike’s lifetime, we’ll stop the monthly fee and collect the e-bike systems part for re-usage or recycling.

With Okawa’s AESM™ we immediately send you the requested replacement parts. All to give the bike user the best possible experience.